Services

Expert help to launch and run Flo

Self-serve Flo covers most teams. When you need hands-on workflow design, MediaLake on AWS transition support, integrations, or ongoing ops coverage, our Professional and Managed Services teams work alongside yours.

Professional Services

Project-based help to get Flo live on your media stack — workflow design, integrations, team enablement, and MediaLake on AWS evaluation or migration support without a long implementation cycle.

Design & launch

Workflow architecture

Map your find → transform → review → deliver paths, connect S3, Box, Drive, and downstream targets, and stand up your first production workflows.

Integrations

Systems & metadata

Wire Flo into DAMs, MAMs, rights tools, and delivery endpoints so context travels with the asset — not in email threads.

Enablement

Team training

Hands-on sessions for producers, ops, and approvers so your team adopts Flo with confidence on day one.

Rollout planning

Phased production cutover

Phased rollout plans for broadcast and enterprise libraries — start with one workflow, expand without a rip-and-replace project.

Managed Services

Ongoing coverage from Flomenco media ops specialists — monitor workflows, handle exceptions, and keep automations healthy as your library and team grow.

Operations

Workflow monitoring

Proactive checks on scheduled runs, queue health, and failed jobs so issues are caught before they block delivery.

Support

Exception handling

Triage and resolve workflow exceptions with your team — QC failures, metadata gaps, and approval bottlenecks included.

Optimization

Continuous improvement

Regular reviews of credit usage, workflow performance, and new automation opportunities as your content volume changes.

Partnership

Dedicated coverage

A named services team that knows your stack, SLAs, and approval rules — built for teams who want Flo running without adding headcount.

Not sure which fit you need?

Book a call and we will recommend Professional Services, Managed Services, or a blend — scoped to your library size and rollout timeline.