Expert help to launch and run Flo
Self-serve Flo covers most teams. When you need hands-on workflow design, MediaLake on AWS transition support, integrations, or ongoing ops coverage, our Professional and Managed Services teams work alongside yours.
Professional Services
Project-based help to get Flo live on your media stack — workflow design, integrations, team enablement, and MediaLake on AWS evaluation or migration support without a long implementation cycle.
MediaLake transition
Evaluation & migration to production
Running or evaluating AWS Guidance for a media lake? We help compare paths, map storage connectors and pipelines to Flo, and move from POC to production without rebuilding your S3 layout. Read how Flo fits MediaLake on AWS.
Design & launch
Workflow architecture
Map your find → transform → review → deliver paths, connect S3, Box, Drive, and downstream targets, and stand up your first production workflows.
Integrations
Systems & metadata
Wire Flo into DAMs, MAMs, rights tools, and delivery endpoints so context travels with the asset — not in email threads.
Enablement
Team training
Hands-on sessions for producers, ops, and approvers so your team adopts Flo with confidence on day one.
Rollout planning
Phased production cutover
Phased rollout plans for broadcast and enterprise libraries — start with one workflow, expand without a rip-and-replace project.
Managed Services
Ongoing coverage from Flomenco media ops specialists — monitor workflows, handle exceptions, and keep automations healthy as your library and team grow.
Operations
Workflow monitoring
Proactive checks on scheduled runs, queue health, and failed jobs so issues are caught before they block delivery.
Support
Exception handling
Triage and resolve workflow exceptions with your team — QC failures, metadata gaps, and approval bottlenecks included.
Optimization
Continuous improvement
Regular reviews of credit usage, workflow performance, and new automation opportunities as your content volume changes.
Partnership
Dedicated coverage
A named services team that knows your stack, SLAs, and approval rules — built for teams who want Flo running without adding headcount.
Not sure which fit you need?
Book a call and we will recommend Professional Services, Managed Services, or a blend — scoped to your library size and rollout timeline.