Email Support
Send us an email and we'll respond within 1-2 business days.
contact@flomenco.comGet Support
We're here to help you get the most out of Flo. Choose a channel below or submit a ticket.
Documentation
Step-by-step guides for getting started, storage, assets, and the API.
Browse docsTalk with an expert
Book a working session with our team for onboarding, workflows, or troubleshooting.
Talk with an expertFrequently asked questions
How do I get started with Flo?
Read the getting started guide, ortalk with an expertfor a walkthrough on your stack.
What are your support hours?
Our support team is available Monday through Friday, 9 AM to 6 PM EST. We typically respond within 1-2 business days. For urgent issues, include "URGENT" in your subject line.
How do I reset my password?
On the login page, choose Forgot Password, enter your email, and follow the link we send. The link expires after 24 hours.
Where can I find documentation?
All product guides live in ourdocumentation hub. Inside the app, Ask Flo Support answers from the same corpus.
How do I report a bug?
Use the support form below and select Technical Support. Include steps to reproduce, browser or device info, screenshots, and any error messages.
Submit a support ticket
We typically reply within 1-2 business days. Tickets go tocontact@flomenco.com.